Designwala Refund Policy
At Designwala, we aim to provide the best user experience possible. However, we understand that certain situations may require a refund. This Refund Policy explains the conditions under which refunds will be issued.
1. Subscription and Plan Refunds
No Refund for Used Services: Once your subscription is activated and services (like frames or post validity) have been used, refunds are not available.
Unused Subscriptions: If you subscribed to a plan but haven’t used any services (e.g., creating posts or using frames), you can request a refund within 7 days of purchase.
2. Eligibility for Refunds
Refunds may be issued in the following situations:
- Technical Issues: If technical problems prevent you from using the service, and the issue can’t be resolved in a reasonable timeframe.
- Incorrect Billing: If you were billed incorrectly or charged for a plan you didn’t purchase.
3. How to Request a Refund
To request a refund, contact us at thedesignwala92@gmail.com with the following information:
- Your account details
- The reason for your refund request
- Proof of payment (transaction ID or receipt)
We will review your request and respond within 5 business days.
4. Processing of Refunds
Once approved, refunds will be processed using your original payment method. Depending on your bank or payment provider, it may take 7-10 business days for the refund to appear in your account.
5. Changes to This Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any significant changes will be communicated via in-app notifications or email.
6. Contact Us
For any questions regarding this Refund Policy, please email us at thedesignwala92@gmail.com.
Thank you for choosing Designwala!
